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International patients

Descripción de cabecera

International patients receive comprehensive high-complexity healthcare, advanced technology, international insurance agreements, and personalized 24/7 assistance.

We have professionals specialized in all fields and rooms equipped with modern state-of-the-art equipment.

Differential value

Services

We provide health services focused on high complexity such as; joint replacements, neurosurgery, cardiovascular surgery, oncology, minimally invasive surgery, urology, gastroenterology, among others. We have state-of-the-art equipment for the diagnosis, control and treatment of different pathologies.

Agreements

We have international agreements (insurance and policies) to facilitate the provision of the service through our dedicated service office for international patients.

 

Before your stay

Before visiting our institution, our international office can coordinate your medical appointments and your stay in the city of Cartagena. We have agreements with hotels near the institution to facilitate your stay.

We coordinate with your insurer the authorizations required for your medical care. We verify the coverage of the policies and insurance of the patients with the aim of facilitating the provision of the service.

 

During care

We offer accompaniment within the hospital and we maintain permanent contact with your insurer, informing you of the evolution of the patients. The international office provides telephone assistance 24 hours / 7 days a week in order to attend to any request from the patient.

 

Return home

We deliver the necessary medical reports in Spanish or English so that the insurance or patient has all the information on the treatment received. Likewise, the medical orders and controls that the patient must follow once they have been discharged are delivered.

 

After your stay

The international service office will always be within the reach of patients and their families to answer any questions, bring them closer to their treating doctor or send them the information they require.

 

International office

Our international office provides a dedicated service to patients and their families.

Some of the services provided are:

  • Direct contact with the medical staff to request appointments.
  • Contact telephone number 24/7 for patients.
  • Accompaniment inside the hospital.
  • Communication with international insurance for approval and letters of guarantee.

Contact Us:
Mail: [email protected]
Telephone: 3160259202
Address: Km8 vía al mar Cartagena -Colombia

 

Contact us